The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Yes! Please visit my shop home page announcement section to see any current promotions, coupons and specific listings may be on sale!
With "Standard Shipping" the order can arrive within 15 business days. For Faster Delivery, please select an upgraded shipping option at checkout!
We reserve the right to charge additional shipping cost to destinations outside the contiguous 48 US states. This includes Hawaii, Alaska, Puerto Rico, APO/Military addresses and off shore destinations.
Standard international shipping can take 2-3 weeks for transit time. Faster shipping upgrade options are available at checkout. Please note the BUYER is responsible for all duties and taxes accessed by your country. Potential duties and taxes are not included in your shipping price.
At checkout there will be a "Add note to seller" box where you can put your engraving details and personalization.
Yes! For domestic orders please select the shipping option at checkout that states "Guaranteed By Christmas". The orders placed with the Guaranteed By Christmas option will get priority production and shipping time over those placed with Standard. At this time, with "standard shipping" I cannot guarantee it will arrive by Christmas. For international shipping I will need your city and zip code to quote you.
Feel free to send us an Etsy message or email at marc@engravemm.com