The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
Depending on the listings, there are some products that will only cost you $5.95 for standard USA shipping and for larger products it will be $9.95 for standard USA shipping.
This means the max shipping you can possibly pay for 1, 100 or 1000 items is either $5.95 or $9.95! (Applies to US states only)
Yes! Here are the discounts that are available to you!
Make a purchase over $50 and receive 5% Off! Use Code: ENGRAVEMY
Make a purchase over $100 and receive Free USA Shipping! Use Code: FREESHIP100
Make a purchase over $200 and receive 10% Off! Use Code: MEMORIES10
Please contact me if you are looking for quantities for corporate/promotional purposes.
Please consider both the production time and shipping transit time to calculate approximately when your order will arrive. For most products, production takes 4-6 business days. When selecting your shipping choice at checkout you have the option of also upgrading to rush production for $15 extra. Rush production takes 1-2 business days. Please visit the various shipping options during checkout to expedite your delivery time.
Standard international shipping can take 2-3 weeks for transit time. It is a flat rate price based on your delivery country. Each additional product added is FREE to ship! Faster shipping upgrade options are available at checkout. Please note the BUYER is responsible for all duties and taxes accessed by your country. Potential duties and taxes are not included in your shipping price.
During your checkout there will be a "Add note to seller" box where you can describe your engraving details and personalization. You may also request a mock-up here. Please note that requesting a mock-up can delay your order by 1-2+ days as I create the design and await the approval.
Yes! For domestic orders please select the shipping option at checkout that states "Guaranteed By Christmas". The orders placed with the Guaranteed By Christmas option will get priority production and shipping time over those placed with Standard. At this time, with "standard shipping" I cannot guarantee it will arrive by Christmas. For international shipping I will need your city and zip code to quote you.